Kia Digi-Connect virtual showroom service rolled out for contactless vehicle purchases- Technology News, Novi Reporter

Kia Digi-Join digital showroom service rolled out for contactless automobile purchases- Expertise Information, Novi Reporter

Automaker Kia India on Thursday mentioned it has launched a digital software to assist prospects make purchases on-line amid the coronavirus pandemic. The corporate has launched an built-in answer software known as ‘Kia Digi-Join’ which is an industry-first video-based dwell gross sales session answer, Kia India mentioned in a press release. The answer is obtainable by way of web site scheduling and integration with the corporate’s Buyer Relationship Administration (CRM) system, it added. This customised software will allow prospects to attach with their nearest dealerships and get full help utilizing a video convention platform, providing them a showroom-like expertise, the automaker famous.

The answer which was developed allowing for the present pandemic state of affairs, won’t solely guarantee the protection of shoppers, but in addition expedite and enhance their shopping for course of by providing a contactless automobile shopping for expertise from the consolation of their properties, it added.

Clients will even be capable of add their pals or different members of the family to the video session on the Kia Digi-Join platform. Picture: Kia/Tech2

“Expertise-led digital transformation has been the first method for Kia India proper on the outset and we’re dedicated to spearheading the digital revolution within the Indian automotive {industry} going ahead,” Kia India Govt Director and Chief Gross sales & Enterprise Technique Officer Tae-Jin Park mentioned.

The platform would allow prospects to go for video session with a whole walk-through of fashions with the assistance of the marketing consultant on the showroom.

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The Kia Digi-Join answer can even present prospects a number of further choices together with a 360-degree digital expertise on a video name, display screen and video sharing together with sharing of brochures, pricelist and so forth., throughout the video convention to additional deal with their queries.

Moreover, the app permits prospects to incorporate a number of members of the family and pals on the identical name from completely different geographic areas to collectively perceive and talk about with dealership representatives, just like a showroom go to expertise.

“We consider this initiative can be a game-changer within the buy journey of the shoppers because it provides a protected platform the place prospects can entry all of the details about Kia services from the consolation of their properties, as they might when visiting the showroom,” Kia India Vice President and Head of Advertising and marketing & Gross sales Hardeep Singh Brar famous.

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